Skip to content
AppLovin

AppLovin

applovin.com
What is your customer experience with AppLovin?

AppLovin Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

AppLovin has 2.2 star rating based on 6 customer reviews. Consumers are mostly dissatisfied; AppLovin reviews frequently mention refund requests, pop-up ads, payment errors, and billing disputes.

Key Takeaways for Future Customers

  • Expect delays on refunds and disputed charges.
  • Prepare for slow or unresponsive customer service when reporting issues.
  • Account login, withdrawal, and payment method errors are common.

Negative Feedback / Risk Areas

  • Recurring refund delays and unresolved billing disputes.
  • Poor customer service responsiveness.
  • Persistent pop-up ads and privacy complaints.
  • Account disablement and withdrawal problems.

Positive Feedback

Review authors value Reliability and Website features most despite complaints about price and support.

View full overview ›

Media from reviews

AppLovin - Unable to Change Payment Method
AppLovin - Online platform task my fundsAppLovin - EmploymentAppLovin - Employment - Image 2AppLovin - Employment - Image 3AppLovin - Employment - Image 4AppLovin - Peyment info
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
ads issue phone response customer service number support money app
Filter review
Sort by
Kristen A Qwg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund. It's been 3 weeks!!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Paid upfront to fund an ad campaign and requested refund of unused funds.
  • - Refund promised but not received after weeks and bank dispute is open.

I feel like this company is ripping people off. I had to send them money to fund an ad campaign before I could put the campaign together using their app.

I ran into problems when I tried to upload media to use in the ads, so I contacted support and asked for the ad money that I never used back. They told me they would issue a refund. I have contacted support several times, and they keep insisting that the refund will be issued, but it's been over three weeks and I haven't gotten my money back. I had to file a dispute with my bank over the charge, and I am waiting for them to issue my money back as well.

Somehow, I'm getting my money back. I never spent it!

Terrible company. Do not do business with them!

Loss:
$50
Cons:
  • Terrible support
  • Hard to use

Preferred solution: Full refund

User's recommendation: Don't use this company

View full review
1 comment
Hermann Ajo

Please help me with draw Mai akauot my phone number is+923453****10

Kristen A Enu
map-marker Columbia, South Carolina

Terrible customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Funded $50 for ads; couldn't upload pictures or videos due to errors.
  • - After 12 days, I still have no refund.
  • - Do not use this app.

I put money in my account to fund the ads that I planned on running through the app. When I tried to upload pictures and videos to create the ad, I was given a bunch of errors no matter what pictures I chose and how I resized them.

It was never right. So I got frustrated and gave up, and I want my $50 back that I funded for my ads, and they will not give it back.

I've been waiting 12 days so far. Do not use this app.

Loss:
$50
Cons:
  • Terrible customer service
  • Too picky about what media you can use for ads
  • Hard to understand

Preferred solution: Full refund

User's recommendation: Do not use this app. It's terrible

View full review
Play I

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lahore, Punjab Province

Unable to Change Payment Method

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Update payment method triggers a general error on Step 2 after Next, with OTP popup that appears and disappears after ~2 seconds, blocking Step 3.
AppLovin - Unable to Change Payment Method

Hi,

Hope you are doing great. I tried updating my payment method, but I received this error message: "A general error has occurred.

Please try again." This error appears when I click the Next button on Step 2.

This error "A general error has occurred. Please try again." occurs when I complete Step 2 and click the Next button on step 2. A pop-up box appears indicating that an OTP is being sent to phone number, but after about 2 seconds, the box automatically disappears and the error message appears, as shown in the screenshot.

Because of this issue, I am unable to complete Step 2 and cannot proceed to Step 3 to fill out the tax form.

Could you please help me resolve this error so I can continue with the payment setup. Looking forward to hear from you soon.

Thank you for your support.

View full review
Resolved
Danielle M Xfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Stop harassing advertising

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - AI-generated pop-up ads appear twenty times a day.
  • - I turned off ad tracking and reset my phone multiple times with no response to emails or calls.
Updated by user Mar 11, 2025

Company fixed the issue and I have been provided with apology. They never issued an apology or any form of communication, but the harassing ads stopped

Original review Feb 24, 2025

Twenty times a day, their AI-generated pop-up ads invade my phone. I have turned off all advertising tracking and reset my phone many times.

This is ridiculous, and of course, there are no replies to my multiple emails and phone calls. No response.

Cons:
  • Harassment

Preferred solution: Apology

View full review
Danielle M Xfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sick of this harassment

AI Highlights
  • - Repeated attempts to contact customer service go unanswered.
  • - Privacy choices should be respected and advertisers should leave me alone.

This is my second response in 20 minutes. Your customer service number never answers or is busy. I am sick and tired of trying to contact this company when they never respect my privacy choices, which should be mandatory for me to be left alone by predatory advertisers.

Cons:
  • Everyrhing

Preferred solution: Apology

User's recommendation: Do not use this terrible company. No values

View full review
Daniel B Aem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pop ups nightmare

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Pop-up ads disrupt browsing and cause pages to jump on my phone.
  • - Casino game ads pop up during tasks on mobile.
Updated by user Dec 28, 2024

I found and fixed the culprit for my issue, it was a magnifying app through this company and once I uninstalled it the problem stopped

Updated by user Dec 28, 2024

***

Original review Dec 11, 2024

All of the sudden I'm in pop up *** my phone pages are jumping around, I keep getting interrupted by these ads with everything I do. I Can't even finish a sentence before the page jumps skips reverts or a casino game app pops up.

.

everything I do gets interrupted now like in the olden days when the Internet was plagued by pop up ads. How do I stop the madness where did this Bain come from?

User's recommendation: I don't have a clue cause I don't know how it got In my phone,

View full review
Christina C Yiv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Employment

AI Highlights
  • - I was scammed by a lady using your company as an alibi.
  • - I want to report it to you and seek compensation from the FCA.
AppLovin - Employment
AppLovin - Employment - Image 2
AppLovin - Employment - Image 3
AppLovin - Employment - Image 4

I got scammed by a lady who was using your company as an alibi. I would like to be able to report it to you guys and see what I can do to get compensation back from the FCA.

I got scammed by a lady who was using your company as an alibi. I would like to be able to report it to you guys and see what I can do to get compensation back from the FCA.

Loss:
$2000
Cons:
  • Price goes up expedintally

Preferred solution: Full refund

View full review
Ganesh D Ffr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Online platform task my funds

AppLovin - Online platform task my funds

My funds are in the platform, but there is a withdrawal issue. Please help me withdraw funds. I work on an online platform task.

Loss:
$6500
Cons:
  • Service is not good

Preferred solution: Full refund

User's recommendation: Please send me latest link

View full review
Acelynn Nwo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account not opan

My account is not login i Allredy sign up account account is currently disable why may account is disable

View full review
Mst b

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Peyment info

AppLovin - Peyment info

Sir my accunt info edit closed but why

Please release sir my accunt info option open please applolovin

User's recommendation: Applovin

View full review
Kasim A Cah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account Not Login

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Cannot sign in; shows wrong email or password and the account is disabled.
  • - Account has over $70 in earnings; user seeks recovery and reactivation.

Good Morning Dear Team Applovin My Account Is Not Opening When I Signin it Says wrong Email or password when i Clicked On Forgot Password I Got This Email I Dont Know What To Do Why My Account Is Currently Disable Please Help Me This Is Very Old Account I Have More Than 70$ Earning In This Account Please Dear Team I Will Be Happy If You Help Me To Get My Account Active Again .

I Have Really Done Very Hardwork Invested So Much For Applovin But Now Iam Not Able To Login To My Account Why... I Am Very Upset As I Am Working 100% Good I Am Giving My 100% To Earn With Applovin Dear Team Please Help Me To Get My Account Back As It Have A earning Of More Than 70 $ And I Was Happy That I Can Build My Career Out Of This Please Team I Request You To Please Recover My Account And Help Me To Login My Account Back ...

Iam Not Rude Please Sorry If You Feel I Have Written In A Rude Way ...

Hope You Guyz Team Applovin Understand And Help Me ...

Please Reply Soon ... Thank You

Loss:
$80

User's recommendation: My Account Is Suddenly Disabled Please Wait Until I Get Any Response From Team Applovin Then You Guyz Can Trust Applovin

View full review
Anonymous
map-marker Indore, Madhya Pradesh

Not responding to customers for ther query anywhere

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They disable my account on payment day and didnt pay me my money not even reaponding to emails or help line number

User's recommendation: Please dont work with this company as they are making people fool

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article